Renewal House is seeking Program Office Assistants to provide client support and ensure smooth operations in our 24-hour program office. The Program Assistant provides general office support and client support services to the families in the program. The available shifts are Saturday & Sunday, 7:00 am – 7:00 pm and Monday & Tuesday, 3:00 pm – 11:00 pm. These shift can be covered as 2 part-time positions or 1 full-time position.
About Renewal House
Renewal House is a comprehensive substance use recovery community for women and their children, which includes family residential services for pregnant and parenting women, licensed intensive outpatient, and recovery support services.
Job Responsibilities
The Program Office Assistant, who reports to the Program Office Manager, is responsible for the following:
Monitoring client activity including, but not limited to: medications, phone calls, deliveries, chores, curfew, and client departures and arrivals.
Conducting alcohol and drug screens as necessary.
Providing office support including answers phones and completing paperwork.
Interacting with all clients, co-workers, and guests in a positive, professional manner.
Documenting all activities on Shift Change Report at end of shift.
Required Qualifications
Renewal House is seeking candidates who have:
Solid communication skills.
Ability to remain calm and positive under pressure.
Ability to maintain appropriate professional boundaries while working with clients.
Post-employment, the employee will be required to obtain and maintain CPR certification.